Debunking the Most Common IT Support Myths That Exist Today

Every business needs tech to thrive. Even if your business is in a brick-and-mortar location and you don’t rely on internet sales, it’s likely that you still use computers as a key part of your business.

As a small business owner, you need to know the facts about your technology and how to take care of it. We’re here with a few common IT support myths so you can separate fact from fiction and determine what’s right for your business. Read on to learn more.

Free Antivirus Software Is Enough

This is a common myth amongst small business owners (and even some higher-ups in larger businesses). They want to save a few dollars per month so they don’t bother investing in high-quality antivirus software or IT support services.

The average person who only uses their computer for things like games and social media can get away with only using free antivirus software. While hackers can go after anyone, they won’t have much interest in your “average Joe.”

When you’re running a business, though, you can’t afford to take that risk. You don’t want hackers to get ahold of your data. You don’t need to get the most expensive software, but you should opt for a paid version.

Software Updates Are Just Annoyances

This is a huge myth amongst business owners and casual internet users alike.

Are you someone who aways hits that “remind me later” button when a software update is ready to install? We’ve all been there. You don’t want to interrupt what you’re doing just to install an update!

You might think that routine updates don’t do anything for you, but this isn’t true. Not only do they make helpful changes to your computer, but they also add security updates that apply to current security threats.

You Need to Spend a Lot of Money on an IT Department

Some business owners may resist investing in their IT because they think that it’s going to be out of their budget. Believe it or not, this doesn’t have to be true.

Yes, IT management services can be expensive, but you have plenty of options. When you invest in an IT management company instead of an in-house team, you’ll be able to save money because you’re not paying someone a salary.

As an example, check out 4BIS today.

Small Business Owners Don’t Need IT Management Services

Small business owners don’t need IT services, right? Why would a cybercriminal come after your business? Why would you need an IT team if you don’t use that much software?

This is a dangerous myth.

First, 43% of data breaches happen to small or medium-sized businesses. Cybercriminals know that small businesses don’t have the resources that large businesses have to prevent hacks, so they’re prime targets.

Small business owners also want to grow their businesses. To do this, they’re going to need to be able to scale their IT services or they may stagnate.

Did You Believe These IT Support Myths?

These IT support myths are pervasive on the internet. Separate fact from fiction and invest in managed IT services and a good antivirus program so you can protect and grow your business.

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